Terms & Conditions

1. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our site.

2. Turnaround time

Our products are custom made for the perfect fit just for you, we have a turnaround time for units NOT described as in stock, which is up to 18 business day. We reserve the right to discontinue any product at any time. Product images may vary slightly in colour due to them being freehand coloured

3. Pricing

All prices are listed in GBP (£) and are inclusive of VAT where applicable. We reserve the right to change prices at any time without notice. The price you pay is the price displayed at the time of your order.

4. Orders

By placing an order, you are making an offer to purchase. We reserve the right to refuse or cancel any order at our discretion. You will receive an email confirmation once your order has been accepted.

5. Payment

We accept major credit and debit cards and other payment methods as displayed at checkout. Payment must be received in full before your order is dispatched.

6. Shipping & Delivery

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by third-party couriers or customs. Risk of loss and title for items pass to you upon delivery.

7. Returns & Refunds

We want you to be happy with your purchase. If you are not satisfied, please contact us within 14 days of receiving your order. Items must be returned in their original, unused condition. Customer is responsible for the return fees

Please refer to our Returns Policy for full details.

8. Intellectual Property

All content on this website, including images, text, and logos, is the property of The Crown Collective and may not be reproduced without our written permission.

9. Limitation of Liability

To the fullest extent permitted by law, The Crown Collective shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.